It is important to us at Carrot to safeguard the privacy of visitors to our site, so that you are sure that the information we collect about you is used correctly.
Effective date : 1.12.2022
2. Information Carrot collects and receives
Personal information is information that can be linked to you as a person. Name, e-mail addresses and company names are examples of personal information.
Responsible for processing personal information
Company name: Carrot AS
Questions about how we process your information: firstname.lastname@example.org
Data Protection Officer: Tine Charlotte Holm
When you visit Carrot Services and websites, contact us directly or through forms on our website, or apply for a job with us, we process personal information about you.
Carrot may collect, generate, and receive Service Data and other information and data (“Other Information”; Service Data and Other Information collectively “Information”)) in a variety of ways:
- Service data: Customers and individuals granted access to a Customer Instance by a Customer (“Authorized Users”) may submit Service Data to Carrot when using the Services.
- Account information:
- Contact name
- Contact phone number
- Contact e-mail
- Usage information.
- Services metadata. When an Authorized User interacts with the Services, metadata is generated that provides additional context about the way Authorized Users interact with the Services. For example, Carrot logs what Third Party Services are connected with the Services (if any).
- Device information. Carrot collects information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether Carrot collects some or all of this information often depends on the type of device used and its settings.
- Location information. Carrot receives information from you, your Customer and other third parties that may help Carrot approximate your location. Carrot may, for example, use a business address submitted by your employer, or an IP address received from your browser or device to determine approximate location. Carrot may also collect location information from devices in accordance with the consent process provided by your device.
- Log data. As with most technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data.
- Contact information: An Authorized User is required to provide some contact information (e.g., an email address) when making an account on the Services. Carrot also collects data when you register via the form on this page or contact us directly, you may be asked to provide information. Depending on the situation, we may request the following personal information:
- Email address
- Phone number
- What type of business you work in
- Name of company you work for
Paragraph 6f as an alternative to selected consent via the website
We are based on legitimate consent based on Section 6f of the Norwegian Privacy Act. If you have entered into a customer relationship with us before, or are a new customer of ours, this will be a legitimate reason to send you information. This is equated with consent in accordance with the Marketing Act. This consent can be withdrawn at any time. If you withdraw your consent, we will delete the information we have about you.
3. Purpose of processing personal data
We process personal information about you in order to carry out our obligations by agreement with you.
- Sales and marketing activities in the form of direct email, automated email or telephone contact. <
- To answer inquiries and give you information about our products •
- To give you a more personal experience and deliver content that interests you
- When we recruit, we process CVs, applications and references, in addition to other dialogue you have with us
The basis for the processing of personal data
Information about name, phone, email address, business type and business name is used to fulfill the agreement you have with us. The basis for this treatment is Article 6b of the Privacy Claim. If you have consented, the information will also be used to provide you with information, offers and service in connection with your purchase by telephone or e-mail. You can at any time refuse to receive information from us.
Collection of personal information
Sharing of personal information
We will under no circumstances share personal information about you, unless we have a legal obligation to do so.
Deletion of personal information
We never store personal information longer than necessary. You have the right to demand that personal information about you be corrected or deleted.
Rights of the registered
We process your personal data in accordance with the Personal Data Act and current regulations. You have the right to demand access to and transfer of your own personal information, demand correction or deletion of information. You can complain to the Norwegian Data Inspectorate about processing in violation of the regulations.
These cookies are in use:
PostHog (https://posthog.com/privacy) PostHog is the Tool we use to keep track of how our Services are used. We use PostHog Cloud with EU hosting, meaning that the personal information collected will be stored and processed on servers in Germany, thus being governed by European GDPR.
Facebook, Instagram and LinkedIn
Cookies from Facebook og Instagram (https://www.facebook.com/terms.php), as well as LinkedIn (https://www.linkedin.com/legal/privacy-policy) are cookies used for marketing. These do not say anything about who you are, but that you came to our site through one of these platforms. We use these to show you ads on the platforms, because we think you have an interest in this since you have visited our website. These start with _fb and _li.
How to delete cookies?
Google Chrome To reset cookies:
- Go to Chrome.
- Click on the top right and select Settings.
- Click Advanced at the very bottom of the menu on the left.
- Under Privacy and Security, go to Website Settings.
- You will see a new window. Go to Cookies and data from websites to allow or block all websites from storing cookies on your computer. Select View all cookies and website data if you want to specify which websites the setting applies to.
Internet Explorer To reset cookies:
- Go to Internet Explorer.
- In Internet Explorer, select the Tools button, and then select Internet Options.
- Select the Privacy tab, select Advanced under Settings, and select whether you want to accept, block, or be asked about first-party and third-party cookies.
Mozilla Firefox To reset cookies:
- Go to Firefox.
- Click the Firefox menu.
- Click Settings
- Select “Use settings for logs” in the menu under “Logs”
- Click on "Show cookies"
- Click on "Delete all cookies"
Safari To reset cookies:
- Click on "Safari" in the main menu
- Select "Reset Safari"
- Select "Remove all cookies"
- Click "Reset"